What is a Credit Union?
A Credit Union is a member-owned, not for profit financial cooperative. Membership is established in the form of a “share account” that represents your ownership of the credit union. As not-for-profit institutions, credit unions are able to provide more competitive lending and better rates on deposit accounts than most traditional banks.
Who Owns the Credit Union?
You do! As a credit union member, you are a part owner of the credit union. That entitles you to elect and be elected to our completely volunteer Board of Directors, composed of other members just like you.
The Board of Directors sets policies for the operation of the credit union based on the needs and wishes of the members. The Board of Directors also establish dividend rates, loan interest rates, and fees.
Are my Accounts Insured?
Funds on deposit are federally insured for up to $250,000 per member by the National Credit Union Administration (NCUA), an agency equivalent to the banking industry’s FDIC.
Account Login
To enroll in online banking, you will need the following information: member account number, PIN, social security number, and address number.
To reset your security code, you will need to know your Logon ID.
Forgotten Username and/or Password
For forgotten usernames and passwords or trouble signing into your online banking, please contact us.
Routing Number
Account Information
All Deepwater Industries Federal Credit Union use the same routing number, but each account number is unique.
- Routing Number: 231277822
To find your specific account number(s), check your online banking, review your opening documents, or visit your local branch.
eStatement Enrollment
To enroll in eStatements, log in to your online banking profile. Then, on the right side of the page, click the eStatement button to enroll.
Order Checks
Order checks online through our Checking page, by visiting the credit union, or by calling us at (856) 299-1279.
If you are 55 or older, ask us about your annual free box of checks!
Make a Payment
Payments can be made through a number of convenient options: in-branch, over the phone, mail-in checks, and through online transfers and services like eZCard.
Set up automatic payments to potentially receive a reduced interest rate.
Contact us now to find out which payment method is best for you!
Make a Deposit When the Credit Union Is Closed
You can now make mobile check deposits with your smart device!
We also have drop boxes at all branch locations. Use an envelope to make your deposit and we will credit your account on the following business day.
Hours of Operations
The main branch is open Monday–Friday, 8:30 am – 4:30 pm, and our drive-thru has extended hours on Fridays until 6:00 p.m. Saturday hours are from 8:30 am–12:00 pm. All other branches are open Monday through Friday, 10:00 am–6:00 pm with Saturday hours from 9:00 am–12:30 pm.
We are closed during all Federal Reserve designated holidays.
Report Suspected Fraud
To report suspected fraud on your accounts or cards, please contact us as soon as the suspicious activity is noticed at 856-299-1279 opt. 3.
Request A New Card
To request a new card for any reason – or get help with your current card – please contact us.
If your card is lost, stolen, or compromised, please review our “Lost or Stolen Card” section below.
Lost or Stolen Card
To report a lost or stolen card, please contact us immediately!
During regular business hours, call (856) 299-1279.
For after hours assistance, call (800) 417-7854.
Activate a New Card
To activate your new credit or debit card, please contact us at 856-299-1279 opt. 3.
Using My Credit/Debit outside the US
Foreign Currency
Wire Fees
The fees for all wire services are as follows:
- Outgoing Domestic Wire – $30.00 (including Western Union)
- Outgoing International Wire – $50.00
- All Incoming Wires – $10.00
Cut-off Time for Outgoing Wires
Notary Public Service
